The Project Manager Team Lead is responsible for steering a team of project managers towards successful project execution while ensuring alignment with company goals and strategic objectives. Through effective leadership and communication, the Project Manager Team Lead will ensure that the team delivers exceptional results and drives continuous improvement within the organization. The Project Manager Team Lead will also be responsible for implementing best practices, optimizing resource allocation, and maintaining high standards of quality and efficiency across all project activities. In addition, the Project Manger Team Lead will also oversee their own projects full lifecycle, from initial planning and resource allocation to execution, monitoring, and final delivery.
- Lead project planning and execution, demonstrating a thorough understanding of project scope for complex or large projects and brands that span across multiple clients and accounts
- Ensure consistent on-time and on-budget delivery of projects, being accountable for the development and upkeep of project plans and timelines
- Manage and provide mentorship to a team of project managers ensuring their professional success and growth
- Provide strong leadership, strategic thinking, and hands-on project management expertise to drive operational excellence and continuous improvement within the team
- Foster a collaborative environment for project management team that encourages innovation, continuous learning, and agency best practice implementation
- Develop RACI matrix, ensure clarity on roles and responsibilities throughout project lifecycle, and ensure team members working on projects are operating in their assigned role
- Confirm project budget sign-off procedure is adhered to
- Manage project budgets, schedules, and resource allocation, routing and tracking deliverables through Kantata
- Coordinate with department leads and client team to discuss resourcing allocations
- Create project folders on Egnyte following standard folder structure and completion of project management documentation
- Ensure project files follow file naming convention, project code is shared with teams and included in project-related email subject
- Conduct internal kick-off and debrief meetings in collaboration with the client team
- Attend client project briefing and kick-off meetings to ensure timeline and scope/budget expectations are discussed and agreed upon
- Proactively manage project details, monitoring and reporting progress to stakeholders, including finance, and escalate any issues in a timely manner to ensure key decisions are made promptly
- Follow company revenue recognition policy for WIP on a monthly basis
- Collaborate with client team lead on project budgets to ensure profitability and promptly identify and address any arising issues, including ensuring time is entered on the right project/task and addressing out of scope requests/tasks
- Identify project priorities and coordinate with necessary stakeholders to ensure project progression and success
- Provide ongoing updates, including status changes and provide project-specific recommendations on next steps and timing
- Direct and support the team to ensure the quality of project deliverables, demonstrating a strong understanding of agency procedures.
- Resolve issues efficiently, contributing to problem resolution while maintaining confidence in process and workflow understanding
- Collaborate closely with team members across multiple departments and locations, effectively managing concurrent projects
- Lead internal status calls and meetings, maintaining internal status reports and daily hot sheets.
- Collaborate with the client team on external client status reports and meeting notes
- Support new business opportunities, proposals, and RFPs in the development of project plans, timelines, and status updates
- Maintain regular contact with supervisors and client team for effective communication on job status and issue awareness
- Ensure all projects remain compliant with data protection legislation, including GDPR requirements (applicable for the UK team)
- Ensure all suppliers/contractors are engaged in accordance with the company’s policies and procedures and track supplier spend against budget